Provide feedback, response and other process
External feedback process
This process relates to feedback from external stakeholders about occupational health and safety matters that are under the management and control of the University. External stakeholders include regulatory bodies, suppliers, customers and clients, neighbors and members of the public.
How to provide feedback
As an external stakeholder wishing to offer feedback, you may either:
- Informal - raise the matter informally with the University representative (usually a manager or supervisor) responsible;
If you are unable to reach a resolution through this option, or are unable to identify a responsible representative, then please proceed to the next option.
- Formal - raise the matter formally in writing to the Director, Health & Safety.
- Health & Safety - Manage external feedback: informal
- Health & Safety - Manage external feedback: formal
Other review, complaint or grievance processes
If you are seeking investigation or review of a University matter that does not fall within the scope of the health and safety processes above, the following may be suitable:
Student Complaints and Grievances Policy (MPF1066) - Policy Library
Making your workplace fair, equitable and safe - Human Resources website
Wellbeing - Human Resources website
Diversity and inclusion - Diversity and Inclusion website