First aid supplies and AEDs

First aid kits

You can maintain first aid kits and equipment in a number of ways, including:

  1. as part of the scheduled workplace inspection program undertaken by the members of the inspection team
  2. use of a dedicated first aid kit and equipment inspection schedule - the First aid kit basic contents document may assist with this inspection
  3. use of the preferred supplier of first aid kits, inspection and replenishment of supplies, St. John's Ambulance.

First aid inspection and maintenance

St John's Ambulance has been appointed as the preferred supplier for the inspection and maintenance of first aid kits for all University of Melbourne campuses and buildings. By signing up with this service, local areas will join a standardised process across the University while also saving on costs, resources and time.

St. John's Ambulance also sells first aid products such as first aid kits and first aid supplies. Local areas can purchase kits and supplies directly from St. John's Ambulance.

Inspection Process

1. Sign up

  • assign a local contact person
  • raise a Purchase Order (PO) to St John's Ambulance for a period of one year via iProcurement
    Supplier search: St. John's Ambulance
    ABN: 69061844380
  • fill in the first aid kits service request form on the Staff Services Portal.

2. Prior to attending campus

  • submit a Return to Campus form 3 weeks before you are required to attend campus to meet with the St. John's Ambulance Representative (Rep)
  • ensure that prior to attending campus the Rep has:
    1. completed the relevant contractor induction
    2. provided their COVIDSafe Plan to you
    3. completed the health declaration. Further information is available on the Attending Campus website.

3. Meet the Rep and set up an account

  • meet with the Rep at a mutually agreed time
  • complete a walk-through of the building or area to identify the location of each kit and provide further information as required (e.g. special kit types). The Rep will record the kit type and its location, and then affix a barcode on the kit to record future inspections against
  • provide additional information to the Rep as required by the area (e.g. induction to laboratory, restricted access, etc)
  • agree on a regular service frequency and future dates.

4. Payment

  • the local area will be charged a first aid kit inspection fee (hourly rate) and for replenishment of items (shortage or out of date) as required.
  • an invoice will be generated a few days after the inspection day (day of service)
  • as per the University Finance Policy, all invoices will be sent directly to Finance, quoting the PO number, unless reassigning to a different cost centre is required.

5. Report and audit

  • St. John's Ambulance will email the local contact person a report after the service is completed.

If you have any questions, please contact the Health & Safety Services team for assistance.

Frequently asked questions

  • What services are provided by St. John Ambulance?

    St. John Ambulance provides first aid kits inspections and restocking services. They also sell first aid kits and first aid consumables.

  • Does St. John Ambulance provide services to non-Parkville and rural campuses?

    Yes, the contract with St. John Ambulance covers all University of Melbourne campuses, including our rural campuses.

  • What is the cost of the service?

    The rate is calculated hourly. Please contact Health and Safety Assist for further information.

  • Who pays for the service?

    The local areas will pay for the service and any replenished supplies.

  • How much should I raise the PO for?

    Before raising a PO, we suggest you contact St. John's Ambulance by email or call 03 8588 8548 to discuss your location and requirements. A St. John's Ambulance representative will provide you with a cost for service yearly estimate.

    Remember that a PO keeps the funds aside locally in case they are required. Funds are only released to the provider after the service invoice is received by Finance. Any funds not required during the year will remain with the local area.

  • How do we transfer our existing account across to the University‚Äôs account?

    Email St. John's directly to request your current account be included in the University’s account.

  • What will happen with the outdated first aid items?

    These items will be replaced by in-date items. The outdated items be taken away by the St. John Ambulance Representative.

  • May I opt to service the first aid kits locally?

    Yes, however it is highly recommended to use the centralised University Services particularly if you already have a St. John Ambulance account.

  • Does St. John Ambulance also service Automated External Defibrillators (AEDs)?

    No. See the section below for details relating to AEDs.

Automated external defibrillators

Automated external defibrillators (AEDs) are used to provide first aid to a person experiencing suspected sudden cardiac arrest (heart attack). Although current first aid training (such as Provide First Aid) includes training in the use of AEDs, they are designed to be used by anyone, even those without training. The contractor has a short online training video that outlines AED use and may be useful as an introduction to AED use or to refresh current knowledge.

The University has a centrally managed and funded contract for the ongoing maintenance costs of automated external defibrillators (AEDs) including replacement of parts (eg batteries and pads).

To be included in this scheme, the defibrillator must meet the following criteria:

Purchase an AED

  1. contact the supplier, Integrity Health & Safety Pty Ltd, for a quote.
  2. raise a PO in Themis using the following contractor details -
    Supplier Number: 419662

Once you have raised the PO you can contact Integrity Health & Safety Pty Ltd and complete the following:

  1. email with the PO sent to with the items required - this will be the Zoll AED+
  2. address and contact person for delivery purposes
  3. contact person for the invoice
  4. once received contact to add to the AED register location register. This will ensure that ongoing maintenance costs are centrally managed.

For replacement pads and batteries and any service requirements, please contact Emergency management team.

The Standard operating procedure - Zoll automated electronic defibrillator plus is also available.