Psychosocial
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) provides independent and confidential services, as well as support materials to all employees.
The program is delivered by Assure and includes a wide range of long and short-term services available to all staff, with a focus on wellbeing and prevention.
The EAP is a free and confidential service you can access for any wellbeing issues you may be experiencing, including personal wellbeing challenges not related to work.
Services are delivered online through video or chat, by telephone or in person.
Provider: Assure
Options to book an appointment:
- Online: https://assureprograms.com.au/book-an-appointment/
- Phone: 1800 808 374
- Via the app: download the Wellbeing Gateway app - you'll need to enter the University's code in the app: UOM2863.
Digital marketing materials
Counselling and Psychological Services (CAPS)
The University of Melbourne Counselling and Psychological Services (CAPS) provides free, confidential, short-term psychological counselling to currently enrolled students and staff, as well as a range of workshops, training and helpful resources.
Appropriate Workplace Behaviour
Our aspiration is that everyone at the University feels valued, supported and safe in their work.
If you experience or witness concerning behaviour, we encourage you to speak up. Concerning behaviour includes behaviour that could potentially breach the Appropriate Workplace Behaviour Policy or Sexual Misconduct Prevention and Response Policy, such as bullying, discrimination, sexual harassment or sexual assault, or any other behaviour that makes you feel uncomfortable or concerned for your safety or wellbeing.
We understand that making a complaint can be difficult, particularly if you've experienced trauma. The process is designed to be supportive, procedurally fair, people-centred and trauma-informed. We want people impacted by negative behaviours to be heard, empowered and supported, and all participants treated with respect and compassion. Where possible, early disclosure can mitigate potential harm and prevent escalation of behaviours.
You can decide what action to take if you are concerned about something you’ve experienced or witnessed at work. You can seek support and guidance from your line manager, a senior staff member, your local HR representative or the University’s Safer Community Program.
More information here: Complaints : Staff Hub (unimelb.edu.au)
Respect Training
Respect education is a cornerstone of the University’s commitment to eliminating sexual misconduct from our community and prioritising the safety and wellbeing of everyone who experiences it. All University staff are required to complete mandatory training and support the initiative. Programs for honoraries and contractors are under development for 2024.
The Respect Education Program been designed to build capability and confidence in all staff, equipping everyone to play an active role in identifying, preventing and responding to sexual misconduct. It embodies the principles of conduct laid out in the Sexual Misconduct Prevention and Response Policy.
You can now facilitate workshops with your teams. Visit the resource repository for workshop resources including information on how to seek support, making a report about sexual misconduct, supporting colleagues in the event of a disclosure and having courageous conversations.
More information here: Respect education : Staff Hub (unimelb.edu.au)
Mental Health First Aid
The Health and Safety Services offer Mental Health First Aid training to:
- Employees who are people leaders
- Health and Safety Business Partner
- HR Business Partner
You can access all our training sessions on TrainME: TrainME
Workload Review Process
Academic employees:
EA 2024 clause 2.11.5 An Academic may request in writing to their Supervisor a review of their Workload if they consider the Workload is inconsistent with the Workload settled at clause 2.11.4 or has transpired to be inconsistent with Workload set out at clause 2.11.2.
Professional, Administrative & Support Occupations (PASO) employees:
EA 2024 clause 3.15.5 A PASO Employee may request in writing to their Supervisor a review of their Workload if they consider the Workload is inconsistent with the Workload settled at clause 3.15.4 or has transpired to be inconsistent with Workload set out at clause 3.15.3.
Workload planning and management
Academic employees:
EA 2024 clause 2.11: Workload and Hours of Work
EA 2024 clause 2.12: Additional Work
PASO Employees
EA 2024 clause 3.15: Workload and Hours of Work
EA 2024 clause 3.15.12: Planned absences of four or more continuous weeks’ duration
Aboriginal or Torres Strait Islander employees:
EA 2024 clauses 1.28.7-8: Cultural Load
Flexible work:
UoM Policy MFP1374: Flexible Work Arrangements Policy
More information here: University of Melbourne Enterprise Agreement 2024