Educator Resources
Last reviewed: December 2025
As an educator, your knowledge of student services and where to refer students for support is a key enabler for supporting a positive student experience.
Call 000 (Emergency Services) if you are in immediate danger.
Educators' Guide
The Educator's Guide is a general ‘how-to’ for the most common student service and support topics, designed to help you support your students to succeed inside and outside of the classroom. The Educators’ Guide provides information on:
- Specific support services
- Managing concerns about student wellbeing in the classroom
- Supporting students with anxiety, wellbeing concerns, withdrawal or lack of engagement
Student Health and wellbeing Digital Hub
The Student Health and Wellbeing Digital Hub a platform that connects students to available health and wellbeing resources. The platform includes links to:
- Psychology and Health Services appointments
- Self-help guidance
- Resilience and wellbeing webinars
- Mindfulness programs
Mental Health Crisis Support
The University Mental Health Crisis Support Services is available 24 hours 7 days a week. Students can text or call to get help from a call supporter during challenging times and for help with:
- Finding immediate relief from emotional distress
- Identifying coping strategies for current problems or a crisis
- Exploring pathways for longer-term solutions
- Working out the next steps to take
Mental Health Advice for Others (Secondary Consultation)
If you are concerned about a student's wellbeing, you can contact the University’s Counselling and Psychological Services (CAPS) for mental health advice for others (i.e., request a secondary consultation) by calling 03 8344 6927 during opening hours.